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Store Policies
Shipping: We strive to ship out all the items within one business day of purchase. While most items ship out of our warehouse in Miami, some items will ship out of California as well as New Jersey. You will receive an email after the item ships with your tracking information and your estimated delivery date. In most cases insurance will be required. All packages shipped through UPS or FedEx carry up to $100 in insurance automatically. Shipping through the US Post Office offers no coverage and the cost is included at the time of checkout.
Payment: Payment is expected at time of checkout. PayPal is the most preferred method of payment but we also accept Visa, Mastercard, checks, and money orders. If payment is posted by check, whether it be through and e/check using PayPal or mailing a paper check, there will be a five day hold for clearance before the shipping of the merchandise. Money order payments will be processed immediately after receiving payment. **International Orders** All payments for international orders must be posted using a credit card or an international money order in U.S. funds.
Refunds/Exchanges: We strive to make sure that all the machines that are shipped are in 100% working order. In the event that you receive a defective machine we will gladly exchange it for another. Refunds are not given - only exchanges. In the event that a customer requests an upgrade there will be a 25% restocking fee and the shipping cost is never credited.
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